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Alert Detail

Help Desk phone issue [Outages]
posted: 10/17/2013    updated: 10/21/2013    expired: 10/18/2013
Summary:
Resolved: 10/18/2013 10:00 AM This issue was resolved. Thank you for your patience.




Description:
UPDATE: 10/18/2013 9:00AM Enter Page Title Here Due to a CenturyLink phone outage we are still experencing phone issues. To view more information about the outage please go to CenturyLink Customers Having Trouble With Long Distance Calls

We thank you for your patience as they work to resolve this issue as quickly as possible.

If you have any questions, you can contact the Help Desk through email or our Online request form.



UPDATE: 10/17/2013 12:00 PM CenturyLink customers are not able to make long distance calls after a fiber optic cable was damaged. Officials say crews are working this afternoon to resolve the outage.


Original Message: At approximately 11:30 AM this morning we discovered an issue with the Help Desk phone system. When calling the phone will ring and then get a fast busy signal. We apologize for the inconvenience, and are working to resolve the issue as quickly as possible. Thank you for your patience.



If you have any questions, please email the Help Desk or submit an online request by clicking the Online Help Desk Request Form link below.

ITS Help Desk
Academic Commons - I.D. Weeks Room 104
helpdesk@usd.edu

Online Help Desk Request Form




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