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Unable to connect to D2L using WOW! or Knology internet provider [Outages]
posted: 12/13/2013    updated: 12/16/2013    expired: 12/13/2013
Summary:
Resolved: 12/13/2013 3:45 pm This issue has been resolved. Thank you for your patience.




Description:
At approximately 8:15 am we were notified that when using WOW! or Knology internet provider and trying to connect to https://d2l.sdbor.edu/index.asp you will receive error "Connection has timed out" or "page cannot be displayed".

This has been reported by multiple Institutions across the state. We have contacted WOW! and D2L, they are currently working to resolve the issue.

Thank you for your patience.


If you have any questions, please contact the Help Desk.

ITS Help Desk
Academic Commons - I.D. Weeks Room 104
Toll Free: 877.225.0027
Students: 605.677.5028
Faculty/Staff: 605.677.6463
helpdesk@usd.edu

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