There are currently multiple variations of an email phishing scam circulating. The text of these messages changes frequently although each message requests the following information:
• USD username
• USD password
• Date of Birth
The ITS Help Desk, will not at any time ask that you send your password via email. Your password is in place for your protection, and should not be shared with anyone at any time. Please do not reply to these messages at all. They should be disregarded and deleted when you receive them. Any time you receive emails of a suspicious nature, please forward them directly to the Help Desk to verify their validity.
We also make a point to communicate with our customers in a professional manner at all times, and will always include an appropriate signature line that includes our direct contact information.
If you have replied to these emails with the requested information, please change your password immediately at http://www.usd.edu/password
For suggestions on creating a new strong password please go to http://www.usd.edu/its/techsupport/password.cfm.
If you have any questions or concerns please contact the Help Desk.
Information Technology Services
University of South Dakota
Slagle Hall Room 18B
Toll Free: 877.255.0027