Student Services University Housing

Protocol for Detection and Treatment of Pests

Ants, Roaches, Earwigs, Crickets, Bees, etc.:
  • Residents are to remove all open food items, clean all debris and empty in-room trashcans.
  • Food shall be placed in sealed secondary containers.
  • Pesticide sprays should only be used as directed and only when appropriate.
  • For severe conditions of insect infestation, a licensed pest control company will be dispatched.
  • Students/guests who suspect severe conditions of insect infestation are expected to contact the front desk of their residence hall and provide their name, room number and phone number. The desk worker will immediately contact Office of Student Life staff. If this occurs outside the working hours of the front desk, the student/guest should contact the Community Advisor on duty at the number provided at the front desk.
Rodents:
  • Rodents are attracted to locations where they can hibernate/nest and find food.
  • Residents are to remove all open food items, clean all debris and empty in-room trashcans.
  • Food shall be placed in sealed secondary containers.
  • Students/guests who suspect rodents are expected to contact the front desk of their residence hall and provide their name, room number and phone number. The desk worker will immediately contact Office of Student Life staff. If this occurs outside the working hours of the front desk, the student/guest should contact the Community Advisor on duty at the number provided at the front desk.
Bed Bugs:

Over roughly the past decade, bed bugs have made a dramatic comeback in the U.S. Bed bugs are appearing increasingly in homes, apartments, hotels, health care facilities, dormitories and residence halls, shelters, schools and public transportation.  The Office of Student Life/Housing has established the following process for the detection and treatment of bed bugs:

  • Students/guests who suspect the presence of bed bugs are expected to contact the front desk of their residence hall and provide their name, room number, and phone number.  The desk worker will immediately contact Office of Student Life staff.  If this occurs outside the working hours of the front desk, the student/guest should contact the Community Advisor on Duty at the number provided at the front desk. 
  • Office of Student Life staff will contact the student/guest and request information to help determine if a bed bug inspection is warranted.
  • If an inspection is warranted, university personnel from the Office of Student Life and/or Facilities Management will visit the room and perform a visual inspection. These personnel may coordinate additional inspection with an approved exterminator.
  • If there is evidence of bed bugs, university personnel will arrange for treatment of the affected space.
  • Office of Student Life staff will coordinate with the affected students/guests regarding the treatment process. It may be necessary to treat the entire room or some select items may be removed and treated separately.
  • If the entire room needs treated, Office of Student Life staff will help the students/guests prepare for the heat treatment process and will provide temporary accommodations, if necessary.
  • Office of Student Life staff will be in contact with the students/guests so they know when the treatment is completed.
  • The Office of Student Life and/or the University of South Dakota shall not be held responsible for any damage to personal belongings.
  • Students/guests may be required to dispose of any personal items that cannot be treated.
Additional Resources: