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Service Desk Support  

Create a support ticket with the ITS Service Desk

Search Knowledge Base

Knowledge Base - The self-help Knowledge Base is full of helpful articles with content driven by you, the USD community.

Request Service

Service Request - A service, software or hardware that you need or want to which you do not already have access. A request for information or advice or a Password reset.

Report Incident

Incident - Something that used to work is now broken.  An unplanned interruption to an IT Service or reduction in the quality of an IT service.

View Ticket Requests

Ticket RequestLogin to check/update the status of your incident/request.


Email and call support available 24/7

Walk In: Monday-Friday, 8 a.m. - 5 p.m.

Closed university holidays.

Contact the Service Desk

Contact Us

Photo of I.D. Weeks Library
USD Service Desk
I.D. Weeks Room 104
414 E. Clark St.
Vermillion, SD 57069

Phone:605-658-6000 / 877-225-0027

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