State Authorization

Colleges and Universities who offer certain services to out-of-state students may be required to request authorization in the states whose students they serve.  The University of South Dakota is committed to complying with other states' authorization requirements.  USD has and/or will apply for authorization, when necessary, from those states where it conducts activities such as delivery of online courses, placement for field experiences (internships, clinicals, practicums, etc.) academic and athletic recruiting, marketing, etc.  In order to ensure that any educational programs and activities you are considering outside of South Dakota have authorization, and to be sure that you are able to pursue these opportunities, please contact us at 800-233-7937 or by e-mail at cde@usd.edu. 

Notification of Complaint Process for Program Integrity

Any person may file a complaint with the Executive Director of the South Dakota Board of Regents to obtain a review and appropriate action on allegations that an institution governed by the Board:

  • Violated South Dakota consumer protection laws;
  • Engaged in fraud or false advertising;
  • Violated South Dakota laws relating to the licensure of post-secondary institutions or programs;
  • Failed to provide an educational program meeting contemporary standards for content and rigor;
  • Failed to assign qualified instructors; or
  • Violated one or more accreditation requirements.

Where the institution has not already considered and acted upon the complaint, the Executive Director will refer the matter to the institutional president for review and action.  If the complainant challenges and institutional disposition of the complaint, the Executive Director will provide for an independent review and disposition of the allegations.  The Executive Director may be contacted at: The Office of the Executive Director of the South Dakota Board of Regents, 306 East Capitol Avenue, Pierre, South Dakota, 57501-2545; Phone: 605-773-3455; E-Mail: info@sdbor.edu.

Allegations involving violation of consumer protection laws may also be filed with Office of Attorney General, Division of Consumer Protection; 1302 E Hwy 14 Ste 3; Pierre SD 57501; Phone 605-773-4400, 1-800-300-1986 (in-state only); Fax 605-773-7163; consumerhelp@state.sd.us; online complaint form, http://atg.sd.gov/Consumers/HandlingComplaints/ConsumerComplaintForm.aspx.  

 

Contact Information For Students Residing In States Other Than South Dakota Who Have Complaints Relating Specifically To Distance Learning Or Correspondence Education

Pursuant to the United States Department of Education's Program Integrity Rule, the University of South Dakota is required to provide all prospective and current students with the contact information of the state agency or agencies that handle complaints against post-secondary education institutions offering distance learning or correspondence education within that state.  Students residing in other states while enrolled in a course offered by the University of South Dakota are encouraged to utilize the institution's internal complaint or review policies and procedures prior to filing a complaint with the state agency or agencies.  However, if the complaint is not resolved through these processes, a student may use the following list to identify the office(s) in the state in which the student resides to which the complaint against any public institution in South Dakota may be filed. 

Agencies by State (Ensuring Program Integrity by State) where these complaints may be Filed: (NOTE: This list is subject to change.  If a student is not able to contact the appropriate agency in a given state, please contact the Offices of the South Dakota Board of Regents and assistance will be provided. (306 East Capitol Ave, Suite 200, Pierre, SD 57501; phone: 605-773-3455; e-mail: info@sdbor.edu).