Beacom Event

Take Your Business Further

Impactful training that will give you the edge in your industry.

As the flagship business school in the state, we are committed to helping businesses in the state and region recruit and retain high-quality business professionals. Our executive program initiative aims to provide training opportunities to working professionals and senior executives in the state in order to make businesses achieve higher productivity and enhance their competitiveness.

Spring 2018 Courses

Inspiring Leadership through Emotional Intelligence

Negotiating for Added Value

Profitable Process Improvement: Lean Management for any Industry

Inspiring Leadership through Emotional Intelligence

with Mark Yockey

Thursday, February 22, 2018; 9 a.m.-4 p.m.

Have you ever been in a situation where the leader knew exactly how to motivate and achieve excellent performance? How did they do this? One key is to recognize our own emotions and how they can influence others in ways that either help or hinder us in reaching our goals. Some studies have shown that emotional intelligence is even more important than technical expertise in achieving superior performance. Whether you’re managing up, down, or across, emotionally intelligent people devote time to building these relationships and realize success that others envy.

Who should attend:

Managers, leaders, and individual contributors who want to develop outstanding professional relationships, short-cut conflict, and build sustainable success.

In this course, you will learn how to:

  • Understand the effects of emotions on perceptions and decision-making
  • Identify positive and negative attributes of emotions
  • Develop emotional self-awareness
  • Learn techniques for managing personal emotions
  • Improve recognition of others’ emotions
  • Learn techniques for managing emotional situations

Fee: $595
Early bird fee: $535.50 expires January 31

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What did people say about executive education in 2017?

Everybody who attended learned something they’re using. Whatever sector or market you’re in, you’re leading people and negotiating, whether you think about it or call it that. For us, one effective negotiation can easily pay for the cost of the course.

~Scott Kelderman, Controller, Howe Inc.

Everyone learned and really appreciated the opportunity to go. You’re interacting with other businesspeople and sharing ideas and practices. And when two people hear the same conversation, it gives you an opportunity in your business to talk about it afterward.

~Scott Sletten, CEO, JDS Industries

I was very impressed with the Beacom School of Business Executive Education. Sessions on negotiating and lean management were directly applicable to her business. The professors really knew their stuff and I felt like I got a lot out of it.

~Jana Quam, Human Resources Director, Concrete Materials

Negotiating for Added Value

with Tyler Custis

Thursday, March 22, 2018; 9 a.m.-4 p.m.

Effective negotiation skills are important in both informal day-to-day interactions and formal transactions. They contribute significantly to success, as they help you build better relationships, deliver lasting, quality solutions and help you avoid future problems and conflicts. Most successful business leaders throughout the world have had to master the art of negotiating to get accomplish their goals. Although everyone negotiates in some form, very few people have taken the time to fine tune their negotiating style and learn new techniques to successfully prevent and resolve conflict. This program is beneficial for professionals looking to be more effective in their negotiation strategy. It will help you learn and practice different approaches to negotiation.

Who should attend:

This course will be particularly helpful for those who manage supplier or vendor relationships, source products and services, hire new employees or negotiate salary.

After this course, you will be able to:

  • Understand key negotiation strategies and tactics
  • Become familiar with BATNA and ZOPA frameworks
  • Establish negotiables and trade-offs
  • Actively manage conflict in negotiation and adopt appropriate communication techniques
  • Negotiate utilizing problem solving methodologies

Fee: $595
Early bird fee: $535.50 expires February 28

Register Now

Profitable Process Improvement: Lean Management for any Industry

with Dan Tracy

Thursday, April 12 & 19, 2018; 9 a.m.-4 p.m.

As we struggle with developing our workforce, learning how to get the work done effectively and profitably becomes critically important. Lean management and process improvement are rooted in manufacturing, but the philosophy is just as meaningful for professional service organizations, government entities, or any other type of business. Improving an organization’s value proposition requires customer-centric processes with an emphasis on process improvement. The key to effective process improvement is to strategically focus on areas that will have the most impact in creating customer value. Combining the philosophies and tools from the Theory of Constraints and Lean Management will result in processes that are highly effective in providing value, while dramatically increasing profit and competitive advantage. A basic understanding of the Theory of Constraints and Lean Management will enable managers at all organizational levels to initiate, manage, and sustain a lean culture that results in highly profitable process improvement programs.

Who should attend:

Those who will benefit from this course include managers at any organizational level, process improvement champions, continuous improvement team leaders and small business owners.

After this course, you will be able to:

  • Understand basic Theory of Constraints and Lean Management concepts, and how to apply them to your own business
  • Demonstrate the dramatic financial impact that successful lean implementation can have in any industry
  • Understand basic lean tools and how to use them
  • Recognize the challenges of lean implementation and culture change
  • Influence internal support for your lean efforts
  • Brainstorm how to get your firm to begin its lean journey

Fee: $995
Early bird fee: $895.50 expires March 22

Register Now

Meet Your Program Faculty

Dr. Mark Yockey
Mark Yockey

Mark Yockey

Mark is the chair of the innovation and entrepreneurship, management, and marketing department in the Beacom School of Business. He teaches courses in organizational behavior, leadership, and strategy at a variety of levels, including courses for specific companies or government agencies. With special research interests and certifications in emotional intelligence and biases, he brings a unique perspective to this topic.

Dr. Dan Tracy
Dan Tracy

Dan Tracy

Dan is a Professor of Decision Sciences with a passion for operations and lean management. The combination of education, teaching and professional experience has fostered his activity in consulting for the past seventeen years. He has provided consulting services for nine firms yielding over $7 million in first year profits. His students have completed lean projects for over 150 organizations yielding over $80 million in first year profits.

Tyler Custis
Tyler Custis

Tyler Custis

After founding and selling an English training company in Taipei, Tyler returned to South Dakota and earned Juris Doctor and Master of Business Administration degrees. He loves international environments and strives to broaden his horizons and understand the world better. An entrepreneurial thinker and doer, he enjoys the process of creating or impacting organizations to make a difference. Tyler is a purposeful teacher who loves working with people who want to learn and grow.


The University Center – Sioux Falls is conveniently located at the corner of 60th St. North and Career Avenue. This is just west of Interstate 29 at exit 83.

Map and Directions

Parking Information

Ample free parking is available at the University Center. Park in any undesignated space in the open lots.

Early Registration Discount

See individual courses for early registration discounts.


Register and pay online with a credit card. For easy group registration or to be invoiced, download the form and return it via email, fax or mail. Registration fees include all program materials, lunch and refreshments.

A discount of 10 percent for employees of non-profit organizations, members of Prairie Family Business Association and University of South Dakota faculty and staff.

Course Registration

Cancellation Policy

We understand that schedules can change. If you need to cancel your course registration, you have options. Transfer your registration to another course for no additional fee. Transfer your registration to another person for no additional fee. Cancel no later than five business days before the class for a refund less a 10% processing fee.

Contact Us

Name Department & Office Contact
For More Information
Linda Halliburton
Director, Graduate Business & Executive Education Programs
Beacom Hall 127A
(605) 274-9519
For Registration Assistance
Continuing & Distance Education
(605) 658-6140