The university undertakes several regular efforts to gather student feedback on its performance. Among these projects is the biennial administration of the Ruffalo Noel Levitz Student Satisfaction Inventory (SSI) questionnaire. This survey, which is distributed every other spring term to USD’s on-campus student body, asks students to provide both “importance” ratings and “satisfaction” ratings for a variety of campus offices and services. While this survey is not the only source of such information, it nonetheless provides insightful data about the way students perceive the effectiveness of campus operations.
The USD Student Satisfaction Dashboard summarizes data collected from all recent administrations of this survey. Data can be displayed for all individual survey items used in the questionnaire, or can be limited to items related to particular themes (or “scales”) only. Data can be segmented by a variety of student characteristics, including gender, age group, and race. However, to protect respondent confidentiality, data are not shown for groups of five or less.
Source: Ruffalo Noel Levitz Student Satisfaction Inventory data files