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Frequently Asked Questions

**For questions not answered here, contact us through Ask-A-Librarian via chat, text or email.

Please see the COVID 19: University Libraries Response Plan for more information.

1. What precautions are you taking to protect library users and staff and to minimize risk of infection? 

Library staff are following university public health guidelines, including social distance, wearing masks, frequent handwashing, sanitizing and disinfecting of workspaces and machinery, and self-monitoring for symptoms. To mitigate the spread of virus on collection surfaces, we are quarantining all items for 72 hours after they are returned to the library and again before patron pickups. 

2. What if I prefer not to come to the library to pick up books because of the pandemic. Can you send books to me?

A system is in place to deliver library materials for those who wish to use them without coming into the building.

  • Submit requests through Interlibrary Loan. Requests will be filled to the extent staffing resources allow. Smaller requests of articles or book chapters will be delivered electronically, otherwise physical delivery will be required.
  • To make physical delivery of materials doable, requestors will need to log in to their interlibrary loan account and make sure the address information shows the location where physical materials should be sent..

3. Will my friends and I be able to come into the library and study together?

Yes, but you will be asked to follow social distancing requirements and wear a mask. There is reduced seating in I.D. Weeks.

4. What will the situation be with the computers in the library?

Public computers are separated so there is six feet between each user.  24 stations have been removed from the first floor and relocated to the second and third floors.

5. Will we be able to use the study rooms?  

First floor study rooms will accommodate two people sitting at opposite ends of the table. All small study rooms in the library will have one chair, while group rooms will have three.  Rooms may be reserved in advance for a maximum of four hours via 25Live.  Reservations are recommended.

6. Can I request materials through interlibrary loan?

Yes, but please be aware that books or other materials that have to be physically shipped to us may take two weeks or longer to arrive. Also, there may be some materials that we are unable to get due to ongoing library closures around the country. Materials that can be delivered electronically are likely to be received in one to three days.

7. Is the library accepting requests to purchases materials from faculty?

Please let your subject librarian know and we will investigate whether we can add your requested item to our collections. 

Use the Libraries' One Search to find materials that the library already owns, including: 

  • Books (electronic and print)
  • Articles
  • Music, videos, DVDs, and scores
  • Maps, archival, and digital collections
  • Government documents
  • Journals, magazines, and newspapers (electronic and print)

8. When and how should faculty submit reserve requests for Fall 2020 courses?

Electronic course reserves are the preferred method of providing course materials at this time. Physical course reserves will be available, however faculty are asked to consider alternatives when possible Quarantining of materials returned to the library may result in a delay in the availability before subsequent use. Please fill out the Physical or Electronic Course Reserves form. Email questions to

**For questions not answered here, contact us through Ask-A-Librarian via chat, text or email.