COVID-19: Campus Updates and Information
Student Computer Support Options
USD offers enhanced support for select laptops. Purchase one of our recommended models through the links below and you automatically qualify to receive hardware and software support at the ITS Service Desk.
Ultimate
- Highest level hardware and software support available to students; takes precedence over all other levels of support
- Eligibility Requirements:
Premium
- Support for software and some hardware related issues
- Eligibility Requirements
- Computer must be one of the recommended consumer grade computers
- Warranty has not expired
- Active student status
Standard
- Support for software related issues; some limitations apply.
- No hardware support available
- Eligibility Requirements
- Computer must meet all minimum computer requirements
- Active student status
| Ultimate | Premium | Standard | |
| Virus / Malicious Software Removal |  |
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| Network Connectivity | |
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| Reloading Your Operating System | |
Fee | Fee |
| Warranty Hardware Issues | |
Limited |  |
| Software Installation | |
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| Loaner Computers * | |
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* loaner computers are subject to availability and models may vary
If you have purchased a computer that does not qualify for Ultimate or Premium computer support please contact your vendor to request warranty service.