Coyote Resource Guide
Support for faculty, staff and peers working with a student in need of assistance.
Response Protocol
The student’s conduct is clearly and/or imminently reckless, disorderly, dangerous or threatening, including self-harm behavior.
Call 911 or Campus Police (605-658-6199)
Report the Concern to the CARE Team.
The student shows signs of distress, but I am unsure how serious it is. My interaction left me feeling uneasy/concerned for the student.
During Business Hours:
Call Coyote Care for immediate access to counselor (833-569-1686)
Call the SCC to help student schedule an appointment (605-658-3580) or sign up for a Same Day Appointment on our website.
After-Hours and Holidays:
Call Coyote Care 24/7 to immediately talk with a counselor (833-569-1686)
Call 211 Helpline
Submit a CARE referral
I am not concerned for the student’s immediate safety, but the individual is having significant academic or personal issues and could use support.
During or After Business Hours:
Call Coyote Care 24/7 for immediate access to a counselor (833-569-1686)
Help the student request or self-schedule an appointment online on our website. We do have Same-Day Appointments available as well.
Refer Students to Campus Resources.
See "Quick Resource Guide" below.
See. Say. Do.
Referral Example Guide
Below are some examples of situations that could arise and what action should be taken.
| Scenario | Contact |
| Student is threatening or reporting a threat to the safety of themselves or others. | University Police Department 605-658-6199 or Vermillion Police Department 911 |
| Student discloses that they have been a victim of sexual assault, stalking, dating or domestic violence, sexual exploitation or harassment, or gender discrimination. | For Support: Title IX Coordinator, 605-658-3758, Slage 205; Student Counseling Center, 605-658-3580; to initiate a legal investigation, contact the University Police Department 605-658-6199 |
| Student demonstrates any mental health concern: depression, anxiety, suicidal thoughts, a loss of touch with reality. | Coyote Care, Provided 24/7 access to a licensed therapist for immediate support, 833-569-1696; Student Counseling Center, 605-658-3580; Suicide Hotline, 988 |
| Student is considering withdrawing from USD, is debilitated/overwhelmed by personal/family situation, displays unhealthy or dangerous patterns of behavior, or is hospitalized or experiencing serious illness. | Dean of Students, [email protected]., 605-658-3555, USD CARE Team, link.usd.edu/CARE-Referral |
| Student reports having academic difficulty or a need for academic accommodation due to a physical, psychological, or a learning disability. | Office of Accessibility, 605-658-3745 |
| Student is struggling academically. Student is chronically late late, missing class, and does not complete assignments. | Academic Advising, 605-658-3745, USD Care Team, link.usd.edu/CARE-Referral |
| Student violates the academic integrity policy, reports reports that they have been subjected to hazing/harassment/discrimination, violates local/state/federal law, violates any university policy, or causes a significant or ongoing disruption to the classroom. | Student Rights & Responsibilities, 605-658-3561, [email protected] |
Quick Resource Guide
Coyote Care
PH:833-569-1696
Provides 24/7 access to a licensed therapist for immediate support.
CARE Team
PH:605-677-5331
Provides action and support to address the needs of students who are distressed.
Dean of Students
MUC 218
PH: 605-658-3555
Works with students on an individual basis to provide personal, social, and academic support to promote student success.
Charlie's Cupboard
UCE 114
PH: 605-658-3555
Student-led campus food pantry open every week.
Community Connection Center
9 Court St.
PH: 605-658-0118
A one-stop-shop that addresses the needs of community members by coordinator the efforts of local organizations.
Vermillion Food Pantry
Open weekly but hours vary. Call 605-658-0118 to get availability.
Opportunity Center
MUC 204B
PH: 605-658-3434
Centralized hub for student success resources and leadership programming.
Hotlines
These can be used if there is a situation outside of normal business hours:
Suicide Hotline - 988
Sexual Assault - 800-656-4673
Domestic Violence - 800-799-7233
Veterans - 800-273-8255 (Press 1)
Substance Abuse - 800-662-4357
Child Abuse - 800-422-4453
Crisis Text Line - Text HOME to 741741
Student Counseling Center
PH: 605-658-3580
Dakota Hall/East Hall
- Licensed therapists
- Coyote Care- 24/7 immediate access to a counselor (833-569-1686)
- Offers groups, one-on-one, and couples counseling
Counseling School & Physiological Services Center
PH: 605-658-6638
Delzell Education Building
Provides one-on-one counseling
Psychological Services Center Union Building
PH: 605-658-3720
Provides one-on-one counseling as well as diagnostic assessments
Student Health
PH: 605-677-3700
- Located off campus at Sanford Medical Clinic
- Nurse Line to ask questions (800-821-5167)
Office of Accessibility
PH: 605-658-3745
Can help with academic accomodations
Wellness Center
PH: 605-677-8803
- Gym, classes, rock climbing wall
- Free to students
Title IX Office
Slagle Hall 205
PH: 605-658-3748
- Student wishes to file a complaint of sexual harassment or assault.
- Any questions regarding sexual assault or sexual harassment.
Student Legal Aid
Derek Hills
Attorney at Law
Email: [email protected]
Phone: 605-763-2107
The Student Government Association funds a local attorney to assist with student legal needs. Student legal aid is available for all current students attending the University of South Dakota. Legal aid services are provided by Frieberg, Nelson, and Ask, L.L.P. by attorney Derek Hills. Attorney Hills will host Office Hours at Vermillion's campus on Tuesdays from 12 - 5 p.m. in MUC 219F when classes are in session during the fall and spring semesters.
Student Rights & Responsibilities
MUC 206
PH: 605-658-3561
Offers consultations to determine if a student's behavior warrants corrective action and clarification regarding USD's policies.
University Police Department
Davidson Building
PH: 605-658-6199
Vermillion Police Department
1250 Stanford St.
Non-Emergency PH: 605-677-7070
Emergency PH: 911
TRIO
North Commons 101
PH: 605-658-6131
Email: [email protected]
Provides opportunities for access and success in college.
Gallagher International Center
PH: 605-658-3599
Provides assistance for international students.
University Housing
PH: 605-658-3599
Can help with roommate issues or any issues regarding the struggles to adjust to life away from home.
Student Veteran Resource Center
North Commons 103
PH: 605-658-3587
Native American Cultural Center
PH: 605-658-3587
Serves as a welcoming community that embraces Native and Indigenous values to provide a homelike gathering space.
USD Campus Groups
USD Campus Groups houses information about more than 180 student organizations and their events.
Multicultural Center
MUC 219D
PH: 605-658-3557
Caring community that embraces the uniqueness of our students, faculty and staff.
Student Counseling Center Offerings
Group Appointments: Different groups are offered each semester. Visit our website to see which groups are currently being offered.
Same Day Appointments: One-time appointment with a counselor. This appointment consists of short focus-based therapy.
Couples Counseling: Using Gottman's theory we offer couples a place to work through marital or relationship issues.
Individual Counseling: One-on-one counseling for eight sessions a semester.
Group & Same Day Appointments Individual & Couples Appointments
Confidentiality and HIPAA
While specific student records and information within offices are confidential by law (meaning information cannot be shared without consent or legal exception), we can always receive information and provide support through general consultation.
Safety First: If a student is in crisis and needs immediate support outside of business hours, please call Access Coyote Care at 833-569-1686, the USD 24/7 resource/crisis line, to immediately connect to a counselor.
