
Information Technology Services
OfficeInformation Technology Services (ITS) provides technology support for USD's students, faculty and staff.
Contact Us
Information Technology Services
USD Service Desk
I.D. Weeks Room 104
414 E. Clark St.
Vermillion, SD 57069
I.D. Weeks Room 104
414 E. Clark St.
Vermillion, SD 57069
Office Hours
Monday - Friday
8:00 a.m. - 5:00 p.m.
8:00 a.m. - 5:00 p.m.
Information Technology Services (ITS) offers technology leadership and support for the university community. From classroom technology assistance to personal device repairs, our team offers a range of services to promote the teaching, research and service goals of the university and to help facilitate learning for our students.
Providing Consistently
Excellent Support
4.6
IT support averages a 4.6 star customer satisfaction rating (out of 5)
6.2 million square feet of wireless access covers 73 locations with 2073 access points
130
Smart Classrooms on the Vermillion campus
25+
IT averages more than 25 student employees on staff

Find Answers to Your Questions
Coyote One Step is your go-to resource for information and support regarding technology at USD. Use this tool to browse our knowledge base, access the service catalog or submit a question for the ITS team. We're here to help.
Meet Our Team

Kent Anderson
Sys Software Spec-Admin System

Eliot Armstrong
Senior Comp Support Specialist

Dustin Baker
Sr Computer Support Specialist

Rodney Bernstrauch
IT Development Manager

Nate Brady
Security Engineer

Beth Burns
Sr Comp Support Specialist

Dirk Bushman
Communications Network Analyst

Michael Clobes
Communications Network Analyst

Bill Conn
Research Comp & Data App Spec

Paula Cottrell
Service Desk/Knowledge Manager

Shelby Covill
Computer Support Analyst

Nathan DeVries
Director of Service Delivery

Chris Dohma
Senior Programmer Analyst

Tamara Dohn
Senior Comp Sup Spec

John Flack
Info Tech Architect

Monte Forsberg
Communications Network Analyst

Jeff Gilbertson
Communications Network Analyst

Lisa Griffin
Academic Tech Services Manager

Kyle Gruhn
Dir,IT Operations&Development

Tyler Gutzman
Communications Network Spec.

Alex Haberer
Sr. Programmer Analyst

Dane Hansen
Technology Integration Spec

Stephanie Hein
Sr. Programmer Analyst

Randy Heinert
Communications Network Spec

Matt HoadleyJager
Sr Programmer Analyst

Brenden Hower
Communications Network Spec

Ryan Johnson
Director of Research Computing

Kyle Kelly
System Software Specialist

Danell Kindt
Program Assistant II

Joe Lewellen
Communications Network Analyst

Biying Lio
Technology Integration Spec

Tyrel Margheim
Sr. Comp. Support Specialist

Andrew McNamara
Sr. Programmer/Analyst

Monte Monger
Senior Comp Sup Spec

Cory Morgan-Berg
Sr. Programmer Analyst

Andrew Mueller
Senior Comp Support Specialist

Sue Otterman
Senior Comp Support Spec

Joe Parlett
Sr. Programmer Analyst

Tom Petersen
SF IT Manager

Lance Peterson
IT Operations Manager

Theresa Porter
Technology Integration Special

Joe Reynoldson
IT Security Officer

Herbert Solilapsi
Sr Computer Support Specialist

Parker Spitzer
Senior Programmer Analyst

Darla Tassler
Data Strategist

Cheryl Tiahrt
Chief Information Officer

Dean Tomkins-Searcy
Sr Computer Support Specialist

Katharina Wymar
PMO Manager