Sioux Falls Dental Clinic

For appointments in Sioux Falls, call 605-367-8046

Hours

School Year

Tuesday - Thursday
8:00 - 11:30 a.m.
1:00 - 4:30 p.m.

Summer

Monday - Thursday
8:00 - 11:30 a.m.
1:00 - 4:30 p.m.

* Clinic services are not available when school is not in session over the school year, such as holidays and semester breaks.

Address

USD Dental Clinic Sioux Falls
521 North Main Avenue
Suite 202
Sioux Falls, SD 57104

Directions

Take Minnesota Avenue to 4th Street then turn Right on to Main Avenue. The clinic is on the second floor of the Siouxland Health and Human Services Building on the corner of 4th Street and Main Avenue.

Entrances are on the east and west sides of building and parking is on the street or in the west parking lot.

Patients can receive the following dental hygiene care available the USD Sioux Falls Dental Hygiene Clinic. Fees vary depending on services provided.

• Cleanings
• Fluoride Treatments
• Sealants
• X-rays
• Teeth Whitening
• Exams
• Fillings: Silver and Tooth-colored
• Routine Extractions
• Mouthguard Fabrication

Limited Treatment

• Root Canals
• Crown and Bridge
• Full/Partial Dentures and Flippers

For appointments in Sioux Falls, call  605-367-8046

The department will not deny access to dental or dental hygiene services and/or admission to the program to any individual based on race, color, creed, religion, national origin, ancestry, citizenship, gender, sexual orientation, age, disability, socioeconomic status, or the presence of any bloodborne infectious disease. The Department of Dental Hygiene adheres to standard infection control practices for all patients. We sterilize all instruments and utilize disposable products whenever possible.

Local anesthesia and nitrous oxide/oxygen sedation are available as needed. Patients will be advised of their treatment needs and will be appropriately referred for procedures that cannot be provided by the program. Comprehensive dental exams and limited restorative services are available in the Sioux Falls clinic.

Payment Options

We accept limited private insurances, Medicaid, and credit cards to provide you with options for payment of our services.

We adhere to the following clinical admission policies and would be happy to discuss any of these procedures with you. Please ask.

• We will not deny admission to the program or access to dental hygiene services to any individual based on the presence of any bloodborne infectious disease.
• For the protection of our patients, we adhere to infection control procedures known as standard precautions. All patients are treated equally. We sterilize all our instruments and use disposable products whenever possible.
• We follow all Occupational Safety and Health Administration and Centers for Disease Control and Prevention guidelines for health care facilities.

General Guidelines

Our goal is to maintain department facilities such that they are clean and safe. We intend for a friendly, professional atmosphere in which patients and providers can establish a trusting relationship.

Patients will be informed of their rights and responsibilities and given opportunities to share any concerns with the department chairperson. A copy of these rights and responsibilities is distributed in the mailing with the patient satisfaction survey. It is also posted in the department and patients are given the opportunity to read the statement during each appointment.

Informed consent will be obtained from each patient prior to beginning any treatment. Patient treatment will be based on every individual's specific needs.

All student performance will be evaluated by a faculty member. Each clinical rotation is supervised by a department faculty member and any internship is supervised by a dentist acting as an agent of the department and university. Faculty are responsible for the final evaluation of procedures and final record documentation.

A medicolegal document will be generated for each patient either on paper and/or electronically. Documentation of each patient visit will be recorded in the patient's chart. No patient record will be allowed to leave the department. Patient records are secured in the department in a locked environment and/or a secured computer and server.

• Radiographs (X-rays) are exposed in this clinic only when their use will assist in dental hygiene treatment planning and care or upon request of the patient or the patient's dentist.
• Radiographs (X-rays) are exposed for diagnostic purposes only and not for the purpose of improving student skills.
• The decision to retake a film(s) will be determined by an instructor and student and based upon the need to obtain diagnostically acceptable films for use in this clinic or by the patient's dentist.
• All retaken films will be done only with the assistance of an instructor.
• We will gladly send films exposed in this clinic to the patient's dentist.
• It is essential for the films to be evaluated by an instructor before leaving the department.
• It is our goal to present your dentist with diagnostically acceptable films for continuing dental care.
• Films are exposed after the completion of the patient's medical-dental history and clinical exam.
• The type of film necessary and frequency of exposure is based upon guidelines established by representatives from the Academics of General Dentistry, Dental Association. This panel is sponsored by the Food and Drug Administration.
• All equipment is inspected by the SD Department of Health on an annual basis.
• Further recommendations are posted in our clinic and radiology area and available to all patients or interested individuals.

Practices 

We value you as a patient in our facilities. We respect your rights but also ask that you recognize your responsibilities. Should you at any time feel that your rights as a patient have not been upheld, or if you have any other complaints, please contact the department chairperson at 605-658-5959.

Patient Rights

As a patient of the Department of Dental Hygiene, you have the right to:

• Safe, considerate, high-quality care, given in a professional, non-discriminatory and respectful manner that meets the standard of care in the profession
  Complete and current information about your condition, as well as the treatment, proposed, including advantages and disadvantages, associated risks, alternatives, costs and outcomes
• Information is presented in a manner that you can understand with the opportunity to ask questions
• Continuity and completion of your treatment, as long as your cooperation allows us to follow ethical, legal and professional standards
• Access to and/or copies of your records in a reasonable timeframe
• Confidential treatment of your information

Patient Expectations

As a patient of the Department of Dental Hygiene, you are expected to:

• Provide accurate and current information regarding your personal and health status, including, but not limited to, changes since your last visit, medication (both prescription and over-the-counter) and nutritional supplements you are currently taking
• Follow the suggestions and recommendations that you and your provider agreed upon regarding your treatment
• Inform students and faculty if you do not understand the information presented to you
• Follow the university and department rules and regulations
• Keep your scheduled appointments and arrive on time or call us in advance if you are not able to keep an appointment
• Pay for services
• Act in a manner that is respectful of other patients, staff, students, faculty and facility property
• Refrain from contacting any students, faculty or staff member in any manner other than through the department office. 

Failure to meet these expectations may result in termination of the professional relationship between you and our department, which may require you to seek treatment elsewhere.

Privacy Practices

Your Rights and Your Choices

When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.

• Get an electronic or paper copy of your medical record

You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this. We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.

• Ask us to correct your medical record

You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this. We may say no to your request, but we'll tell you why in writing within 60 days.

• Request confidential communications

You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address. We will say yes to all reasonable requests.

• Ask us to limit what we use or share

You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say no if it would affect your care.

If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say yes unless a law requires us to share that information.

• Get a list of those with whom we've shared information

You can ask for a list (accounting) of the times we've shared your health information for six years prior to the date you ask, who we shared it with and why. We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We'll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months.

• Get a copy of this privacy notice

You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.

• Choose someone to act for you

If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information. We will make sure the person has this authority and can act for you before we take any action.

• File a complaint if you feel your rights are violated

You can complain if you feel we have violated your rights by contacting:

Erik Mutterer, Chairperson
414 E Clark, 120 East Hall
Vermillion, SD 57069
605-658-5964
Erik.J.Mutterer@usd.edu

You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/. We will not retaliate against you for filing a complaint.

For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.

Our Responsibilities

• We are required by law to maintain the privacy and security of your protected health information.
• We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
• We must follow the duties and privacy practices described in this notice and give you a copy of it.
• We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.

Learn More

Changes to the Terms of this Notice

We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, in our office and on our website.

The Commission on Dental Accreditation will review complaints that relate to a program's compliance with the accreditation standards.  The Commission is interested in the sustained quality and continued improvement of dental and dental-related education programs but does not intervene on behalf of individuals or act as a court of appeal for individuals in matters of admission, appointment, promotion or dismissal of faculty, staff or students.

A copy of the appropriate accreditation standards and/or the Commission's policy and procedure for submission of complaints may be obtained by contacting the Commission at 211 East Chicago Avenue, Chicago IL 60611 or by calling 1-800-621-8099, extension 4653.

Only written, signed complaints will be considered by the Commission; oral and unsigned complaints will not be considered. The Commission strongly encourages attempts at informal or formal resolution through the program's or sponsoring institution's internal processes prior to initiating a formal complaint with the Commission. The following procedures have been established to manage complaints: When an inquiry about filing a complaint is received by the Commission office, the inquirer is provided a copy of the Commission's Evaluation and Operational Policies and Procedures Manual which includes the policies and procedures for filing a complaint and the appropriate accreditation standards document.

The USD Department of Dental Hygiene is scheduled for an accreditation site visit on October 12-13, 2022. Complaints and/or comments must be submitted to the Commission 60 days prior to this site visit.