
Information Technology Services
OfficeInformation Technology Services (ITS) provides technology support for USD's students, faculty and staff.
Contact Us
Information Technology Services
USD Service Desk
I.D. Weeks Room 104
414 E. Clark St.
Vermillion, SD 57069
I.D. Weeks Room 104
414 E. Clark St.
Vermillion, SD 57069
Office Hours
Monday - Friday
8:00 a.m. - 5:00 p.m.
8:00 a.m. - 5:00 p.m.
Information Technology Services (ITS) offers technology leadership and support for the university community. From classroom technology assistance to personal device repairs, our team offers a range of services to promote the teaching, research and service goals of the university and to help facilitate learning for our students.
Providing Consistently
Excellent Support
4.6
IT support averages a 4.6 star customer satisfaction rating (out of 5)
6.2 million square feet of wireless access covers 73 locations with 2073 access points
130
Smart Classrooms on the Vermillion campus
25
IT averages more than 25 student employees on staff

Find Answers to Your Questions
Coyote One Step is your go-to resource for information and support regarding technology at USD. Use this tool to browse our knowledge base, access the service catalog or submit a question for the ITS team. We're here to help.
Meet Our Team

Kent Anderson
Sys Software Spec-Admin System

Eliot Armstrong
Support Services Analyst

Dustin Baker
Support Services Analyst

Beth Burns
Support Services Analyst

Dirk Bushman
Database/Systems Engineer

Michael Clobes
Network Engineer

Bill Conn
Research Comp & Data App Spec

Paula Cottrell
Knowledge Manager

Shelby Covill
Assist. Service Desk Manager
Nathan DeVries
Director of Service Delivery
Chris Dohma
Network Engineer

Tamara Dohn
Support Services Analyst

John Flack
Info Tech Architect

Monte Forsberg
Support Services Analyst

Jeff Gilbertson
Database/Systems Engineer

Lisa Griffin
Acad Technology Services Manager

Tyler Gutzman
Support Services Analyst
Alex Haberer
Software Developer

Randy Heinert
Support Services Analyst
Matt HoadleyJager
Software Developer

Brenden Hower
Support Services Analyst
Ryan Johnson
Director of Research Computing

Danell Kindt
Program Assistant II

Joe Lewellen
Network Engineer

Biying Lio
Software Engineer

Tyrel Margheim
Support Services Analyst

Andrew McNamara
Database/Systems Engineer

Monte Monger
Support Services Analyst

Cory Morgan-Berg
Software Developer

Andrew Mueller
Support Services Analyst
Sue Otterman
Support Services Analyst

Tom Petersen
SF IT Manager

Theresa Porter
Software Engineer

Herbert Solilapsi
Support Services Analyst

Parker Spitzer
System Application Administrator

Darla Tassler
Application/Business Project Manager
Cheryl Tiahrt
Chief Information Officer

Dean Tomkins-Searcy
Support Services Analyst
Katharina Wymar
PMO Manager