Contact Us

Information Technology Services
USD Service Desk
I.D. Weeks Room 104
414 E. Clark St.
Vermillion, SD 57069
Office Hours
Monday - Friday
8:00 a.m. - 5:00 p.m.

Information Technology Services (ITS) offers technology leadership and support for the university community. From classroom technology assistance to personal device repairs, our team offers a range of services to promote the teaching, research and service goals of the university and to help facilitate learning for our students.

Service Request

 

Providing Consistently
Excellent Support

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Find Answers to Your Questions

Coyote One Step is your go-to resource for information and support regarding technology at USD. Use this tool to browse our knowledge base, access the service catalog or submit a question for the ITS team. We're here to help.

 

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Meet Our Team

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Kent Anderson

Sys Software Spec-Admin System
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Eliot Armstrong

Support Services Analyst
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Dustin Baker

Support Services Analyst
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Beth Burns

Support Services Analyst
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Dirk Bushman

Database/Systems Engineer
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Michael Clobes

Network Engineer
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Bill Conn

Research Comp & Data App Spec
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Paula Cottrell

Knowledge Manager
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Shelby Covill

Assist. Service Desk Manager
Bio Image for Faculty Member Nathan DeVries

Nathan DeVries

Director of Service Delivery
Bio Image for Faculty Member Chris Dohma

Chris Dohma

Network Engineer
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Tamara Dohn

Support Services Analyst
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John Flack

Info Tech Architect
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Monte Forsberg

Support Services Analyst
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Jeff Gilbertson

Database/Systems Engineer
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Lisa Griffin

Acad Technology Services Manager
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Tyler Gutzman

Support Services Analyst
Bio Image for Faculty Member Alex Haberer

Alex Haberer

Software Developer
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Randy Heinert

Support Services Analyst
Bio Image for Faculty Member Matt HoadleyJager

Matt HoadleyJager

Software Developer
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Brenden Hower

Support Services Analyst
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Ryan Johnson

Director of Research Computing
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Danell Kindt

Program Assistant II
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Joe Lewellen

Network Engineer
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Biying Lio

Software Engineer
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Tyrel Margheim

Support Services Analyst
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Andrew McNamara

Database/Systems Engineer
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Monte Monger

Support Services Analyst
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Cory Morgan-Berg

Software Developer
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Andrew Mueller

Support Services Analyst
Bio Image for Faculty Member Sue Otterman

Sue Otterman

Support Services Analyst
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Tom Petersen

SF IT Manager
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Theresa Porter

Software Engineer
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Herbert Solilapsi

Support Services Analyst
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Parker Spitzer

System Application Administrator
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Darla Tassler

Application/Business Project Manager
Bio Image for Faculty Member Cheryl Tiahrt

Cheryl Tiahrt

Chief Information Officer
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Dean Tomkins-Searcy

Support Services Analyst
Bio Image for Faculty Member Katharina Wymar

Katharina Wymar

PMO Manager