Self-Service is replacing WebAdvisor. Self-Service helps students plan class schedules while avoiding time conflicts and register for courses. Advisors no longer can enroll students. Self-Service works in all browsers. 

Learn more about Self-Service with the informative videos below. 

Prepare

Plan

Register

Student Frequently Asked Questions

Self-Service FAQs and Instructions for Students

Can I still use WebAdvisor?

Students can use WebAdvisor to:

  • view past program evaluations
  • view grades for past terms
  • view past schedules

What is the use of Self-Service Registration? 

Students use Self-Service to register for courses. Students can also view schedules for those terms. If students have any holds preventing registration, they can view those in the "Plan for Registration" section in Self-Service.

Faculty Frequently Asked Questions

Faculty FAQs and Instructions

Instructions to Help Your Students

How are grades entered in Self-Service

Download the instructions for how to enter grades using Self-Service.

How will courses that require department consent be handled?

As with Colleague, required consent for a course (or a section) requires approval. Department staff or advisors will enter the permit in Banner Forms on the SFASRPO screen (after receiving appropriate departmental permission).

How do I make sure that students register for a section at the correct site?

In Self-Service (registration), students should search for the university and location that is appropriate for them. 

Example

Will capacity be set for section sizes?

As with Colleague, departments establish the section caps on the semester sections draft. Banner will technologically enforce those caps.

Will I be able to place a hold on registration?

As with Colleague, only administrative departments assign registration restricting holds. 

Will students be able to register if a hold is placed?

Advisors must remove advising holds before a student can register. Students must resolve any registration restricting holds prior to registering.

Example

Will current students be able to register after April 12th?

As with Colleague, current students can register on the first day of their time ticket (priority registration) and continue registration until the last date of add/drop.

How do advisors remove holds?

On Self-Service, find the advisee’s student profile card and look in the upper right section.

How do we register/support distance students?

Self-Service registration is web-based and mobile-friendly, allowing students to search/register for classes anytime and anywhere on their device of choice. (Registration permitted after their time ticket date and advisor hold has been removed.)

Students with technical concerns can contact the USD HelpDesk at (605)677-5028.

Is there online/zoom training for students?

University CBT’s are created for students and can be found at the videos above.

Once a student permit/override is recorded in SFASRPO, can it be removed? (ie. student changed mind, student didn’t register in required amount of time)

Yes – by using the delete function in Banner SFASRPO screen.

Emailing Class Through Self-Service 

Note: The preferred method to email the class list is using ; this is expected to be available in July 2019

  1. Log into SNAP
  2. Click Faculty/Advisors
  3. Click the purple icon of a person next to the class you wish to email
  4. Click Email class at the bottom of the class list
    Note: Outlook will put commas between the names, these will need to be changed to semi-colons
  5. Copy all email address listed in the To field of the email
  6. Open Word
  7. Paste the copied list into a blank document
  8. On the Home tab choose Replace Or press Ctrl+H
  9. In the Find what box enter
  10. In the Replace With box enter
  11. Select Replace All
  12. Copy all email address listed in Word
  13. Paste in the To field of the email